1. General Information

This privacy policy informs you about the type, scope, and purpose of the processing of personal data (hereinafter referred to as "data") within our online offer and the associated websites, functions, and contents.

2. Data Controller

PIA Diagnostika e.U. 

Auweg 9, 6792 Fussach, Austria

Email: info@piadiagnostika.com 

Phone: 0043 670 603 6122

3. Data Collection and Usage

We collect data to provide our services and process your orders. This includes:

• Contact Information: Name, email address, phone number.
• Order Data: Delivery address, billing information, and products purchased.
• Technical Data: IP address, browser type, and access times.

4. Google Customer Reviews

We participate in the Google Customer Reviews program. If you provide your consent after an order, your email address and order details will be shared with Google. Google will send you an invitation to rate your purchase experience.

• Purpose: Quality assurance and collection of verified customer feedback.
• Opt-out: You can withdraw your consent at any time by contacting us or through the link provided in the Google email.
• Third-party: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

5. Google Merchant Center & Shopping

To display our products on Google Shopping, we transmit product data (non-personal) and use tracking technologies to measure the effectiveness of our advertisements.

6. Your Rights

Under the GDPR, you have the following rights:

• Right to Access: Know what data we hold about you.
• Right to Rectification: Correct inaccurate data.
• Right to Erasure: Request the deletion of your data ("Right to be forgotten").
• Right to Data Portability: Receive your data in a structured format.